AI communications
Voice, SMS, two-way email, and website chat share customer history, with live transfers and human takeover.
Project / nexTalker
Conversations, sales, and work. One customer platform.
We built nexTalker to bring AI communications, CRM, sales pipelines, customer Journeys, campaigns, and work management into one platform. Teams can manage the customer relationship from the first inquiry through follow-up and revenue.
- Product focus
- AI customer operations
- Our work
- Full platform development
- Delivery method
- HyperDev
Manage the relationship beyond the first conversation.
nexTalker brings the customer record, sales opportunity, and work to be done into the same application. Communication updates the relationship; Journeys and campaigns drive follow-up; work queues make responsibility visible.
CRM, sales pipelines, and customer work management are built into nexTalker. It can consolidate tools used for customer-facing operations, while specialized enterprise forecasting or general project planning tools can stay connected where needed.
What we built.
Built-in CRM & sales pipelines
Contacts, accounts, deals, and multiple pipelines connect conversations to opportunity stages, values, and owners.
Customer Journeys
Customer activity triggers coordinated messages, deal updates, tasks, and routing, with reply handling and exit conditions.
Campaigns & customer segments
Run email and SMS campaigns from saved customer segments and track engagement inside the platform.
Work management & routing
Shared queues give customer work an owner, deadline, reminder, and response commitment, with context attached.
Reporting & connected systems
Track sources, pipelines, campaigns, and Journey performance. APIs, webhooks, imports, and mobile workflows extend the workspace.
Engineering focus
Building a complete customer operations platform.
The engineering challenge is keeping the customer record, communication, automation, and team activity consistent as work moves through the platform. HyperDev brings that scope into a sequence of working increments that can be reviewed and tested.
- 01
Connect the customer context
Keep conversations, CRM records, and sales activity connected so each feature works with the same customer history.
- 02
Coordinate automated and human work
Bring Journeys, campaigns, tasks, and ownership together so a customer signal leads to an accountable next step.
- 03
Review the complete workflow
Check how changes affect the path from inquiry to follow-up, including handoffs, automation exits, and reporting.
Have a platform to build?
A prototype in days. A finished project in weeks. Tell us what you want to build and start with a free technical assessment.
Get Your Free AssessmentWe’ll confirm scope, pricing, and the next available start date before paid work begins.